General Shipping Policy
Shipping is free for items delivered to metro addresses within New Zealand.
Orders are processed Monday - Friday. All orders placed after 3pm will be processed the following business day.
Delivery is normally 2 - 5 working days from your order processing date, unless advised at the time of your order placement / payment. We may however need to amend this time-frame due to circumstances that are beyond our control. Receipt of your order will be confirmed at the time of placement.
Agile Office furniture uses third-party freight companies for furniture deliveries, so please note any special delivery instructions when you place your order. Items will not be left at an address unattended.
A signature will be required for furniture items upon delivery and your order will not be left at an unattended address, unless otherwise stipulated. Please note that any damage in transit must be noted on the delivery docket upon receipt of your order. Please refer to our Freight Acceptance Policy for information.
Any claim for damage must be made within 24 hours after receiving your goods. Please contact us as soon as possible so we can take care of any issues.
If you order a number of items, there may be more than one delivery, as products are sometimes sent from a number of our suppliers.
Please check the access to your home/business in respect to larger furniture items before placing your order as Agile Office Furniture cannot be held liable for items that do not fit into your building.
We use New Zealand Couriers to define Rural / Non-Urban areas around New Zealand.
Rural & Non Urban Areas
Rural / Non-Urban areas are defined by New Zealand Couriers as those that sit outside regularly serviced areas (Business & Residential Delivery Zones).
In order to verify and check your delivery address, please use the Address Checker tool on the NZ Courier website.
Additional charges may apply for Rural and other Island customers, or multi-level buildings.
Please contact us for pricing : info@agileofficefurniture.co.nz
If you are not eligible for Free Shipping, Agile Office Furniture will call or email prior to order dispatch.
Order Tracking:
Once your order has been processed you will receive an email with your tracking details.
